Subscription Cancellation
Instructions
 IMPORTANT!
YOU HAVE
TOTAL CONTROL OVER YOUR PAYMENTS
ALL CANCELLATION INSTRUCTIONS
ARE GIVEN HERE. TO AVOID
CONFUSION AND ENSURE EFFICIENCY WE DO NOT PROCESS
CANCELLATIONS IN ANY OTHER WAY; WE DO NOT ACCEPT
EMAILS, PHONE CALLS, FAXES OR MAIL TO AN ADDRESS. |
We're Sorry You're Leaving us!
Only follow
these steps if you wish to cancel your subscription
to gauk and cease access to all the fantastic features.
Before you proceed,
please ensure that you have taken full advantage of
the database and facilities at gauk. If there is something
you have not understood or have had trouble with, please
give us the opportunity to resolve the issue by going
back to the site one more time and checking that you
haven't missed anything, or contact us HERE to
have any questions answered.
Once you terminate
your service using the options outlined below, access
will expire at the end of the current 'paid
for' period.
If you still wish
to cancel at this point then please proceed:
CANCELLING YOUR ACCOUNT: We're
sorry to see you go and hope to see you again in
the very near future!
Cancel Credit Card Payments
Cancel Worldpay Payments
Cancel Paypal Payments
Feedback
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If You Pay by Credit Card:
1) Please log
into your gauk Online Member's Area Log
in Here
2) Then click on 'My Profile' in the main navigation panel
3) You will see a page with all of your payment history like this with a 'cancel' link:
Once
you have cancelled you will see this screen
confirming cancellation and an email will be sent to your address:
Problems
logging in to your gauk account: If
you have lost your login details you can recover
them Here
If you are
still having problems logging in to your account
to cancel please Submit
a Ticket and explain that you need new
passwords to access your Payment Management
Account as you wish to cancel.
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If You Pay by Credit Card Through Worldpay:
To cancel your Worldpay account you have several options.
Please look at your welcome email from Worldpay. You will have passwords (these are not your gauk passwords but sent separately by Worldpay). If you have this then log into your shopper account.
Log in to your Worldpay shopper account Here
Or call Worldpay and they will cancel your agreement. 0870 3661233
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If You Pay by Paypal: If
you pay by Paypal you must log into your account and cancel with
them. gauk cannot cancel a Paypal subscription
Paypal UK
Paypal.com
Log
into your Paypal account, click on 'All Activity'
and look for 'subscriptions' in the 'All
Activity - Advanced View' menu. If you have
trouble, you can call them 08707 307 191 |
FEEDBACK: Please
Help us to Improve Your gauk Online Experience
We
understand that if you're leaving us we must have let
you down in some way. Please take a couple of minutes
to let us know why ... Good or bad!
If
you've any suggestions to make about the site we'd
love to hear from you and promise to consider all of
your suggestions.
We
want to give you the site you need to make amazing savings on anything you buy!
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