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gauk Online service is available by subscription
only.
Below is a screen shot of the extremely simple terms you accepted on subscribing authorizing continual subscription payments:

NOTE - YOU CANNOT PROCEED WITHOUT ACCEPTING THE TERMS.
IF YOU INTENTIONALLY MAKE AN ILLEGAL CHARGE BACK FOR GOODS OR SERVICES RECEIVED gauk WILL TAKE IMMEDIATE ACTION.
When you subscribed to the gauk Online website we supplied the the service.
Making a charge back for goods or services received is illegal, interpreted as 'obtaining goods or services by deception' and in direct violation of gauk Online terms and conditions which you accepted on signing up. http://www.governmentauctionsuk.com/terms.php
Not only do you have to indicate your agreement to subscription services on setting up your membership, we explain in detail in no less than SEVEN places your subscription options INCLUDING your welcome email and on your welcome page when you first log in. You are also sent a receipt via your payment processor with subscription options. FURTHERMORE you actually have a My Profile page accessed from the main navigation in the member's area setting out your payment history with a great big cancel button.
You have total control over your payment options as outlined when you subscribed, and in your welcome email under 'My Profile' in your member's area.
The sign up is 100% clear
and it is impossible to
proceed to the payment areas without agreeing
to the Terms and Conditions.
In
the terms and conditions is the following
clause:
4.1 Subscription payments
will be taken automatically (depending on subscription
option) and will appear on the subscriber's
bank statement as 'Gov Auctions UK', Auctions International Ltd, Government Auctions UK LLC (or a variant
of). Subscribers/cardholders give gauk Online continuous authority to debit
their credit/debit card on that basis.
We do however understand that
not everyone reads through the terms so we
make it crystal clear that this is a subscription
only service at every point in the sign up.
If a subscriber does not cancel
their account using the simple online process
they are indicating their desire to remain
active. gauk Online supply the service
in good faith and the relevant payment is taken.
Anyone who does not cancel
their account for whatever reason is authorizing
any subsequent subscription payments for the
gauk service and attention is drawn to the
following:
Payment Disputes: PLEASE NOTE THAT THE FOLLOWING CLAUSE ONLY APPLIES TO
AN ERRONEOUS 'DISPUTED TRANSACTION' AND THERE ARE ABSOLUTELY NO OTHER
CHARGES RELATING TO gauk SUBSCRIPTION
4.6 If a cardholder instigates a 'Disputed Transaction – Authority
Not Given' charge back for either an initial single transaction,
or continuous authority transaction, with their credit card company
- for whatever reason - and it subsequently transpires (a) the card
was not used fraudulently, (b) the cardholder has not cancelled in
the described manner or (c) the card was not used without the cardholder's
knowledge, the following applies:
The cardholder agrees to withdraw the dispute immediately, or as soon
as is reasonably possible, with their credit card company. They will
agree to their card company crediting gauk Online's
account for the disputed amount.
They agree to pay an initial
administration fee of £30 levied to defend
the charge back. They agree to pay further costs
at a rate of £30 per communication
should it be necessary. The cardholder hereby
authorizes gauk Online to
make such charges automatically, without
further authorization.
If an invoice has to be raised
the cardholder will to agree to make the
payment within seven days of invoice - The
cardholder will agree to forgo any rights whatsoever
to defend the disputed amount, administration
charges plus any associated costs incurred
by gauk Online should it be
necessary to recover it through the County
Courts.
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